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FREQUENTLY ASKED QUESTIONS

Everything You Need to Know About Shopping at Zourier

We deliver all across Pakistan within 2-5 working days. Delivery time may vary slightly depending on your city and courier availability.

Yes! Cash on Delivery (COD) is the only payment method we offer. No advance payment, no online transfer — simply pay when your order arrives at your door.

We do not accept returns. However, if you receive a wrong, damaged, or defective item, contact us within 48 hours of delivery with a clear unboxing video as proof and we will arrange a free replacement for you.

Contact us within 48 hours of receiving your order via WhatsApp or email with a video clearly showing the issue. Claims submitted after 48 hours or without video proof unfortunately cannot be processed.

Orders can only be cancelled before dispatch. Once your order has been shipped, cancellation is not possible. We recommend confirming your order details carefully before placing.

Once your order is dispatched, you will receive your tracking details via email. Please check your inbox and spam folder. You can also reach out to us on WhatsApp for a manual update.

📧 Email: support@zourier.com
📱 WhatsApp: +923273843521

Our team is available 7 days a week to assist you.

About us

(+92) 327-384-3521
support@zourier.com
Karachi, Pakistan

Shop premium health & beauty, kitchen accessories, and tech gadgets at Zourier. Quality products for modern living. Fast delivery across Pakistan with Cash on Delivery available.

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